Proactive AI for managed marketplaces
Every AM, performing like your best AM
Cimba gives every account manager, inventory planner, delivery lead, and merchant-success team proactive AI, surfacing the Next Best Action from live marketplace data, so your whole org performs like your best people. Proactive, governed, and built for enterprise scale.
More GMV from every account manager
Even your best ones, with the Next Best Action surfaced live, in the partner conversation, instead of waiting on analyst support.
Inventory intelligence that prevents stockouts
Not just alerts you. Cimba surfaces imbalances and the action to take before they cost you orders.
Delivery ops that lower breach rates
Not just react when they rise. Cimba anticipates the surge and recommends the next move ahead of time.
What changes
What changes with Cimba
Cimba replaces scattered dashboards and analyst queues with one governed solution: continuous monitoring across the marketplace and the entire merchant base, with the Next Best Action routed to the person who owns it, ready to execute.
Who it's for
Account managers
Hitting GMV and quota, with the Next Best Action for every partner, surfaced live.
Inventory managers
Preventing stockouts by acting on demand-supply imbalances before peak hits.
Delivery operations
Anticipating the surge and lowering breach rates, not reacting after the fact.
Merchant success teams
Monitoring the whole merchant base at platform scale, catching churn and quality issues before they hit GMV.
Featured case study
How Swiggy closed the performance gap across 2,200 account managers
Every AM, equipped with proactive AI grounded in live production data.
2,200
AMs
10
business units
< 1 week
to launch each new workflow
Marketplace workflows built for automation
Merchant health and churn prevention
Monitor GMV trends, session frequency, and engagement across the entire merchant base, and surface at-risk merchants with the Next Best Action while there is still time to intervene.
Ready to make every AM your best AM?
See how Cimba would surface the Next Best Action across your marketplace, live, in every partner conversation.
Explore more
Frequently asked questions
It surfaces the Next Best Action for every partner live, in the conversation, so an AM can diagnose a decline, spot a high-ROI promotion, or catch a growth opportunity without waiting on analyst support.
Yes. Cimba monitors demand-supply imbalances continuously and surfaces the recommended reallocation or reorder before a shortfall hits the shelf or the app.
Yes. Cimba tracks SLA performance and demand surges at the city and zone level, so delivery ops can act ahead of a breach instead of reacting to one.
Yes. Every workflow is governed and audit by design, with role-based access and a full audit trail, built for enterprise scale across thousands of users and business units.
Yes. Cimba monitors GMV trends, engagement, and health signals across your whole merchant base and surfaces at-risk merchants early, with a recommended action, so success teams can intervene before a partner goes quiet.
Yes. Cimba tracks onboarding completion, time-to-first-order, and early health by cohort, and flags catalog and listing-quality gaps across thousands of merchants before they cost conversion or GMV.
In under a week, based on Swiggy's rollout across 2,200 account managers and 10 business units.