Proactive AI for managed marketplaces

Every AM, performing like your best AM

Cimba gives every account manager, inventory planner, and delivery lead a governed command center, surfacing the Next Best Action from live marketplace data, so your whole org performs like your best people. Proactive, governed, and built for enterprise scale.

01

More GMV from every account manager

Even your best ones, with the Next Best Action surfaced live, in the partner conversation, instead of waiting on analyst support.

02

Inventory intelligence that prevents stockouts

Not just alerts you. Cimba surfaces imbalances and the action to take before they cost you orders.

03

Delivery ops that lower breach rates

Not just react when they rise. Cimba anticipates the surge and recommends the next move ahead of time.

What changes

What changes with Cimba

Cimba replaces scattered dashboards and analyst queues with one governed system: continuous monitoring across the marketplace, and the Next Best Action routed to the person who owns it, ready to execute.

Who it's for

Account managers

Hitting GMV and quota, with the Next Best Action for every partner, surfaced live.

Inventory managers

Preventing stockouts by acting on demand-supply imbalances before peak hits.

Delivery operations

Anticipating the surge and lowering breach rates, not reacting after the fact.

Featured case study

How Swiggy closed the performance gap across 2,200 account managers

Every AM, equipped with a real-time command center grounded in live production data.

2,200

AMs

10

business units

< 1 week

to launch each new workflow

Swiggy deployed Cimba's AI for AM agent, giving every account manager a governed, real-time command center grounded in live production data. Instead of queuing analyst requests, every AM can instantly surface:

  • Why a merchant's GMV is declining, and the specific Next Best Action to reverse it
  • Which promotions drove the highest ROI for comparable merchants in the same zone
  • Next-best-action recommendations tailored to each partner's situation
  • Performance benchmarks against similar merchants by city and category
  • Menu and campaign opportunities before the partner has to ask

All governed, audit by design, and grounded in live data, so the answer is one an AM can act on in the conversation, with confidence.

AI for account managers

Marketplace workflows built for automation

Merchant health and churn prevention

Proactively identify at-risk merchants by analyzing performance trends, engagement signals, and health scores, and surface the Next Best Action to keep them growing.

01 / 05

Ready to make every AM your best AM?

See how Cimba would surface the Next Best Action across your marketplace, live, in every partner conversation.

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Frequently asked questions

It surfaces the Next Best Action for every partner live, in the conversation, so an AM can diagnose a decline, spot a high-ROI promotion, or catch a growth opportunity without waiting on analyst support.

Yes. Cimba monitors demand-supply imbalances continuously and surfaces the recommended reallocation or reorder before a shortfall hits the shelf or the app.

Yes. Cimba tracks SLA performance and demand surges at the city and zone level, so delivery ops can act ahead of a breach instead of reacting to one.

Yes. Every workflow is governed and audit by design, with role-based access and a full audit trail, built for enterprise scale across thousands of users and business units.

In under a week, based on Swiggy's rollout across 2,200 account managers and 10 business units.