Proactive AI for operations

Stop waiting on a report, act on your next best move.

Cimba gives operations teams real-time answers and the Next Best Action: what's working, what needs attention, and exactly what to do, so they can act in the moment, not days later. Governed and built for enterprise scale.

01

Spreadsheets

Powerful but fragile. They break silently, go stale fast, and every version tells a slightly different story.

02

Dashboards

They show you what happened, but wait for you to ask the right question, and still leave you to figure out the next move.

03

Manual workflows

They depend on analysts and handoffs, so the answer, and the chance to act on a win or a risk, often arrives too late.

The problem

Where today's tools fall short

Cimba replaces all three with one governed system: continuous monitoring, trusted answers that run the same way every time, and the Next Best Action routed to the people who can act, ready to execute.

Why operations teams choose Cimba

Real-time intelligence

Answers, and the next move, the moment you need them. Give every team member live operational data, analysis, and a recommended action, with no waiting on analyst support.

Governed and auditable

Deploy governed workflows across thousands of users and business units in weeks, with security and audit built in from day one.

Proactive monitoring

Catch issues early and spot wins worth scaling. Surface anomalies, supply-chain issues, opportunities, and performance signals before they escalate, with the Next Best Action attached.

Featured case study

AI for account managers

How Swiggy scaled real-time merchant intelligence across its account-management org.

2,200

users

10

business units

< 1 week

to launch a workflow

Cimba enables our account managers to answer complex merchant questions instantly and take action during partner conversations.

Swiggy

The challenge

At Swiggy, each account manager supports 50-100 restaurant partners and fields performance questions during live meetings. Critical answers, why orders dropped, which promotions work, which menu items drive growth, required analyst support, which weakened partner conversations and slowed upsell.

The Cimba solution

Swiggy deployed Cimba's AI for AM agent, giving account managers real-time merchant intelligence and the Next Best Action live, in the conversation:

  • Diagnose why a merchant's orders are declining
  • See which promotions drove the highest ROI for similar restaurants
  • Spot growth opportunities and recommend next best actions on the spot

All with enterprise governance, row-level security and audited workflows, so every answer is accurate and compliant.

Outcomes

  • Account managers answer complex merchant questions instantly, live in the conversation
  • Faster diagnosis of declining merchants and higher-ROI promotions
  • 2,200 users live across 10 business units in under three months
  • New workflows launched in under a week, fully governed and audit by design
AI for account managers

Operations workflows built for automation

Supply chain and capacity planning

Monitor supply-chain health and capacity utilization in real time. Cimba aggregates inventory, logistics, and demand signals to surface risks, model scenarios, and recommend the next move.

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Ready to stop waiting on answers?

See how Cimba would work on your team's biggest operational challenge.

Frequently asked questions

SLA monitoring, supply-chain and capacity planning, churn prevention, account-manager intelligence, cross-functional workflow monitoring, and BOM misalignment detection, and you can build your own.

Neither. Anyone can ask in natural language and get at-a-glance answers with the Next Best Action, no analyst queue, no SQL.

Both. Cimba surfaces the Next Best Action and executes it with human approval, so issues get resolved, not just flagged.

Fast. Swiggy onboarded 2,200 users across 10 business units in under three months, with new workflows live in under a week.

Yes. Cimba is governed and built for enterprise scale, thousands of users and workflows across business units, with role-based access and a full audit trail.