Cimba
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Proactive AI for e-commerce

Your store already told you what went wrong. Nobody was listening

Cimba watches conversion, fulfillment, returns, and stock across your storefront and your warehouse, continuously, and routes the Next Best Action to the person who owns it while the day can still be saved.

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What changes

The report lands after the day is over

Cimba runs analytics, the Next Best Action, and task execution in one platform, reading the systems you already use. Your commerce platform, ERP, and warehouse system stay the book of record.

  • Dashboards wait to be asked

    Your analytics stack can answer any question you think to ask it. It cannot tell you that a top SKU went out of stock at eleven this morning, or that one payment method started declining an hour ago.

    With Cimba: Cimba notices both without being asked and names the person who fixes each one.

  • Conversion, fulfillment, and returns sit in different tools

    Storefront analytics holds one piece, the warehouse system holds another, the returns platform holds a third. Nobody sees the whole picture until a person reconciles it by hand, usually the next morning.

    With Cimba: Cimba reads all three continuously, so the whole picture exists before anyone asks for it.

  • Peak season compresses every decision

    In November the gap between a problem starting and a problem costing money is a few hours. A weekly report cannot close a gap that short.

    With Cimba: Cimba closes it to minutes, with the recommended move and the reasoning already attached.

Why e-commerce teams choose Cimba

One platform, not three tools

Analytics, recommendation, and execution in a single native platform, so the insight and the action are not separated by a handoff and a day.

Caught while the day can still be saved

Continuous monitoring across traffic, conversion, stock, fulfillment, and returns. A drop-off, a stockout, or a failing checkout step surfaces in time to do something about it.

Revenue you can point at

Every flag maps to money: a checkout failure fixed before the evening peak, a top seller restocked before it sells out, a discount pulled while it is still only unprofitable rather than expensive.

Routed to whoever owns it

A merchandising problem goes to merchandising, a fulfillment problem goes to operations. The recommendation arrives with the reasoning and the numbers attached, not as an alert for someone to triage.

Fast to prove, safe to trust

New workflows go live in under a week, on a SOC 2 Type II platform with role-based access and an append-only audit trail on every run.

Cuts alerts, doesn't add them

Cimba replaces the scattered alerts your team already gets across the storefront, the warehouse, and the returns platform with one prioritized Next Best Action, routed to the person who owns it. Not another dashboard or feed to check.

Proven at scale

Checkout failures caught in minutes, stock issues caught before the peak

An online retailer running storefront analytics, a warehouse system, and a returns platform as three separate books moved to one continuously scored view.

Thousands

operators on Cimba

10

business units

< 1 wk

to launch a workflow

The challenge

Conversion, fulfillment, and returns were each measured well and separately. Problems that crossed two of them, a payment failure that looked like a conversion dip, a returns spike that was really a sizing issue, took days to see and longer to attribute.

With Cimba, one continuously scored view

  • Funnel drop-offs surface with the step and the segment named, not just the number
  • Stock positions and fulfillment SLAs are watched together, so an availability promise and the warehouse behind it stop drifting apart
  • Every flag routes to the team that owns it with the Next Best Action attached

Proven at scale

At Swiggy, one of the world's largest food-delivery marketplaces, teams went live across 10 business units in under three months, and account managers now hit their monthly GMV targets faster while each covering far more accounts than before.

E-commerce workflows Cimba runs

Conversion and funnel drop-off detection

Watch the path from landing to purchase by device, channel, and segment, and flag where it breaks with the likely cause attached.

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Ready to see the day while you can still change it

See how Cimba turns storefront, warehouse, and returns signals into early warnings and the Next Best Action.

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Frequently asked questions

By watching conversion, stock, fulfillment, and returns continuously and surfacing problems and opportunities while there is still time to act, each with a recommended next step, instead of waiting for a report that lands the following morning.

Analytics answers the questions you think to ask. Cimba watches continuously, explains why something moved, recommends the next step, and can carry it out.

Yes. Cimba reads the systems you already run and works alongside them. Your commerce platform, ERP, and warehouse system stay the book of record.

Peak compresses the time between a problem starting and a problem costing money. Continuous monitoring and a routed recommendation close that gap, which matters far more in November than in March.

Merchandising, digital and site teams, fulfillment and operations, and customer experience each get a governed view and the Next Best Action for their area.

Yes. SOC 2 Type II, role-based access, and an append-only audit trail on every run.